HELP CENTRE

WHERE DOES YOUR MEAT COME FROM?

We source from our trusted suppliers and farmers both locally and further afield in the UK.  We also offer a range of continental meats and poultry.

WHAT IS THE SHELF LIFE OF MY PRODUCT?

All of our products are fresh with five days on meat products and three days on poultry and mince products.  All of our products are suitable for home freezing.

HOW DOES CLICK AND COLLECT WORK?

Order before 9.00pm from our website and your freshly prepared order will be ready to collect within 48 hours. 

WHAT ARE YOUR OPENING HOURS?

Our collection point is open Monday to Friday 8.00am to midday and Saturday 9.00am to midday.  However if you require collection outside of these hours, please contact us at retailorders@woodhousebutchery.co.uk

DELIVERIES

 We provide a free click and collect service or delivery (no charge) with a minimum spend of Β£15.

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WHAT IF I HAVE A SPECIAL REQUEST?

We have had many years of working with some of the industry’s top chefs and that has taught us that anything is possible.  Please contact us at retailorders@woodhousebutchery.co.uk

WHAT IF I AM NOT HAPPY WITH MY ORDER?

We take great care and pride in our selection and preparation of your orders, however if in the unlikely event that you are not happy with your purchase, please contact us at retailorders@woodhousebutchery.co.uk to discuss.

DO YOU HAVE A COVID-19 POLICY?

The Woodhouse Butchery is committed to caring for the health and well-being of our employees and customers, we are working closely to Government and industry guidelines.  

 

We offer contact free collections and our delivery partner is experienced in contact free deliveries.

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To ensure the safety of both employees and customers, there will be social distancing procedures in place for all collections.

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We will have notices up on the premises to direct you to a safe location to notify us of your arrival and subsequently for us to hand over the order to you.

All images of products are for illustration purposes only,

Β©2020 by The Woodhouse Butchery, United Kingdom.

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